Key Definitions
To ensure clarity, the following definitions explain terms used within our privacy policy:
Data Collection
We collect personal data when you interact with our products, services, or website to provide and improve your experience:
Data You Provide
Information you actively share with us during registration, inquiry, or device setup includes:
- Name and contact information
- Account and payment details
- Device configuration preferences
- Support requests and feedback
- Subscription choices
- Usage logs you authorize to share
Automatically Collected Data
Through the use of AI devices and our digital services, we may collect certain information without direct input from users:
- Device usage statistics and performance metrics
- IP addresses and browsing behavior on aiclimor.digital
- Error reports and diagnostic data
- Cookies and similar tracking technologies
- Location data relevant for device functions, with consent
- Interaction logs to enhance AI responsiveness
Data from Third Parties
We may receive certain personal data from trusted third parties to support service delivery, such as:
- Payment processors for transaction verification
- Service providers enabling technical support
- Marketing partners, subject to user consent
Purpose of Data Processing
The personal data collected is used for the following purposes:
- Providing and managing AI device functionality
- Customer support and service improvements
- Payment processing and billing
- Personalizing user experience and content
- Communicating updates, offers, and policies
- Ensuring security and fraud prevention
- Fulfillment of legal and regulatory obligations
- Conducting data analysis for product optimization
Legal Bases for Data Processing
Our processing relies on legitimate grounds as defined by data protection law:
- User consent for specific data uses
- Contractual necessity to deliver services
- Compliance with legal requirements
- Legitimate interests pursued by aiclimor or third parties
Compliance with GDPR
aiclimor complies with the GDPR regulations applicable within Switzerland and the EU, ensuring that personal data rights are respected.
- Right to access personal data held about you
- Right to rectification of inaccurate data
- Right to erasure under certain conditions
- Right to restrict or object to processing
- Right to data portability where applicable
- Right to lodge a complaint with a supervisory authority
Cookie Usage
Cookies enhance functionality and user experience on aiclimor.digital. We use them responsibly and inform you how to manage them.
Our site employs session cookies, persistent cookies, and third-party cookies to support analytics and essential services.
Cookies are categorized as necessary, preference, statistics, and marketing, each serving distinct purposes to improve your visit.
Users can control cookie preferences via browser settings or our cookie management interface to customize data collection.
Read our full Cookie Policy
Data Sharing Practices
aiclimor shares personal data with partners strictly limited to purposes aligned with service provision and legal compliance:
- Technical service providers for device functionality
- Payment service providers for transaction handling
- Legal advisors and authorities if required
- Marketing partners upon explicit consent
- Analytics providers for service improvement
- Affiliated companies managing customer accounts
International Data Transfers
When data is transferred outside Switzerland or the EU, we ensure appropriate safeguards like standard contractual clauses or adequacy decisions are in place to protect your privacy.
These safeguards include encryption, data processing agreements, and adherence to recognized data protection frameworks to maintain standards.
Data Retention Policy
Personal data is retained only as long as necessary for its intended purposes or as legally mandated.
Account information is kept active during service use and deleted after prolonged inactivity unless required for legal reasons.
Communications and support messages are stored for service quality assessment up to two years.
System and device logs are retained discretely for operational monitoring, typically up to one year.
Upon request, personal data will be securely removed unless retention requirements apply.
Security Measures
aiclimor employs multiple layers of security to protect personal data against unauthorized access, alteration, or destruction.
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
User Rights Regarding Personal Data
Users have rights related to their personal data under applicable privacy laws:
- Request access to or copies of their data
- Request corrections or deletion of inaccurate or outdated data
- Withdraw consent or object to certain data processing activities
- Right to correct or update your personal data to ensure accuracy.
- Right to object to processing of your personal data for marketing purposes.
- Right to restrict processing of your data under certain conditions.
- Right to data portability, enabling you to receive your data in a structured format.
- Right to withdraw consent at any time where processing is based on consent.
Request Your Data Rights
If you wish to exercise your data protection rights, including access, correction, or deletion of your personal data, please submit a request through our official channels at aiclimor.
We aim to respond to your data rights requests within 30 days, in accordance with applicable data protection laws in Switzerland.
Marketing Communications
We may send marketing information related to AI devices and services. You can opt out of these communications at any time without affecting your use of our services.
To unsubscribe from marketing emails, click the unsubscribe link provided in any communication or contact aiclimor support directly.
Protection of Children's Data
aiclimor does not knowingly collect personal data from individuals under 16 years without parental consent. We encourage parents to monitor children’s online activities and advise contacting us for any concerns.
Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
Privacy Policy Updates
We may update our privacy policy from time to time. Changes will be posted on aiclimor.digital with the updated effective date for your awareness.